Website Privacy Policy
Yana Network Inc. (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
Our privacy commitment is based on the ten principles contained in the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”).
This Privacy Policy governs your access to and use of www.thespooniementor.com including any content, functionality and services offered on or through www.thespooniementor.com (the “Website”), whether as a guest or as a registered user. This policy applies to Personal Information we collect on the Website and in email, text, forms or other electronic messages between you and the Website.
Please read the Privacy Policy carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by the Privacy Policy. If you do not want to agree to the Privacy Policy, you must not access or use the Website.
Personal Information
Personal Information under PIPEDA is any information about an identifiable individual, but does not include the name, title, business address or telephone number of an employee of an organization.
Why do we collect Personal Information?
We collect Personal Information in order to provide online courses and memberships to you. In addition, we distribute publications and offer educational opportunities which we provide as a service to you and others in our community.
The Company collects your information in order to record and support your participation in the activities you select. If you register to download a PDF or resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services.
How do we collect personal information?
We collect personal information only by lawful and fair means, and only collect personal information that is reasonably necessary for the legitimate purposes identified and for which consent has been obtained.
Information You Provide To Us. The Website provides various places for users to provide information. We collect information that users provide by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website.
We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.
Information We Collect Through Automatic Tracking Technology
As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our Website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
Use of Cookies And Pixels
Similar to other commercial websites, our Website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and websites visited just before and just after our own, as well as your IP address.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
Third Party Use Of Cookies
Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.
Email Policies
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as required by law.
All e-mails sent by us will be in compliance with the Canadian Anti-Spam Legislation (“CASL”), including clearly stating who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.
How do we use your information?
We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
From time-to-time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.
From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.
Disclosure of Information
As a general rule, we do not sell, rent, lease or otherwise transfer any information collected either automatically or through your voluntary action.
We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.
We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
We may provide your information to any successor or assign in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets and/or business.
We may disclose information when legally compelled to do so when we, in good faith, believe that the law requires it, or for the protection of our legal rights, or when compelled by a court or other governmental entity to do so.
Security Measures
We use appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use or modification of personal information. Such measures will vary depending on the sensitivity, amount, format, nature and storage of the personal information and will involve, as applicable, physical, organizational and electronic security measures, including premises security, restricted file access, technological safeguards including security software and firewalls to prevent unauthorized computer access, and password and security policies. In communicating with us, you should be aware that e-mail is not a fully secure medium.
Updating Information and Correcting Errors
Since we use your personal information to provide goods or services to you, it is important that the information be accurate and up-to-date. If any of your information changes, is inaccurate or incomplete, please inform us so that we can make any necessary changes.
Access to Personal Information
We will respond promptly to any request for access to your personal information and will advise you of the cost, if any, prior to the retrieval of such records or information. We will not respond to requests for access to personal information that are frivolous, vexatious or repetitious. In certain circumstances, we may be unable to provide access to some or all of the personal information that we hold about you.
Visitor GDPR Rights
If you are visiting this Website from within the European Union (“EU”), you are entitled to certain information and have certain rights under the General Data Protection Regulation of the EU which include the following:
· We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) We decide that the value in retaining the data is outweighed by the costs of retaining it.
· You have the right to request access to your data that we store and the rights to either rectify or erase your personal data.
· You have the right to seek restrictions on the processing of your data.
· You have the right to object to the processing of your data and the right to the portability of your data.
· To the extent that you provided consent to the processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
For more information about your rights as a website visitor from the EU and the GDPR, please see the European Commission website here - https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_en.
Privacy Policy Changes
We may change our Privacy Policy from time to time without notice. Please check our Website for the most up-to-date version of the policy.
Questions, concerns or requests for access
If you have any questions or concerns regarding our Privacy Policy, please contact us as follows:
Emily Fraser, [email protected]
Effective March 19, 2024
Yana Network Terms of Use
The following Terms of Use are entered into by and between You and Yana Network Inc. (“Company”, “we”, or “us”).
The following terms and conditions, together with any documents they expressly incorporate by reference (“Terms of Use”), govern your access to and use of www.thespooniementor.com including any content, functionality and services offered on or through www.thespooniementor.com (the “Website”), whether as a guest or a registered user.
Copyright & Content
All content on the Website is protected by copyright, trademark and other applicable laws, and are the property of the Yana Network Inc. unless otherwise noted. This website and its contents are protected by the copyright laws of Canada and international treaties to which Canada is a signatory. Except as otherwise provided for under copyright law, this website and its content may not be copied, published, distributed, downloaded or otherwise stored in a retrieval system, transmitted or converted, in any form or by any means, electronic or otherwise, without the prior written permission of the copyright owner.
Disclaimer
The information on this Website operated by Yana Network Inc. is for general information and is not intended as medical advice.
By visiting this Website, you have not retained Yana Network Inc. to give professional advice and the information on the Website should not be considered a substitute for professional advice.
Yana Network Inc. makes no warranty as to the accuracy, validity, timeliness or completeness of any information on this Website or any Website that can be accessed through this Website.
Yana Network Inc. assumes no liability for any damages whatsoever, including, without limitation, indirect, special, consequential, punitive or incidental damages of any kind, whether brought in contract or tort, arising out of or in connection with this Website, the inability to use this Website or the use, reliance upon, or performance of any material contained in or accessed from this Website, or any linked Website, even if we are expressly advised of the possibility of such damages.
By using this Website, you agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on this Website or the resources available for use or download from this Website. You agree to use judgment and conduct due diligence before taking any action or implementing any action or program suggested or recommended on this Website.
Yana Network Inc. not responsible for any errors or omissions, or for the results obtained from the use of any information on this Website.
Yana Network Inc. has made every effort to produce and represent the content and programs described on this Website. There is, however, no guarantee that you will recover from your illness or injury using the techniques and ideas. If testimonials are presented on our Website and our other social media or email channels, we are showcasing exceptional results, which do not reflect the average experience. You should not rely on any information we present as any kind of promise, guarantee, or expectation of any level of recovery. Subject to our Refund Policy, we provide content without any express or implied warranties. By continuing to use our Website and content, you agree that we are not responsible for any decision you may make regarding any information presented or as a result of purchasing any of our products or services. Any claims made or examples of actual results can be verified upon request.
Any testimonials presented on this Website from past clients or customers of our products and services are actual and truthful statements. By using this Website, you specifically recognize and agree that the testimonials are not a guarantee of results that you or anyone else will obtain by using any products or services offered on this Website.
Information on this Website may be changed or updated at any time without notice.
Privacy
We respect your privacy and follow the principles of PIPEDA in the collection of Personal Information from you on our Website. Please see our full text of our Privacy Policy here: https://www.thespooniementor.com/legal.
Email And Other Electronic Communications
Visiting the Website or sending emails to the Company constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing.
We would be pleased to communicate with you by e-mail, and there are various places on this Website that provide you the ability to send an electronic communication to the Company. Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship. As set forth more fully in our Privacy Policy, we will take reasonable steps to ensure that any communications remain confidential, but we cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order.
User Communication
The Website may contain chat areas, news groups, forums, communities, comment sections or other message or communication facilities designed to enable you to communicate with the public at large or with a group.
You agree that when using features of the Website that allow for communication by you, that you will not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others.
You agree not to publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information, or upload files unless you own or control the rights thereto or have received all necessary consents.
You agree not to advertise or offer to sell or buy any goods or services for any business purpose, or harvest or otherwise collect information about others, including e-mail addresses, without their consent or violate any applicable laws or regulations.
The Company has no obligation to monitor the user communications but reserves the right to review materials posted to the Website and to remove any materials in its sole discretion. The Company reserves the right to terminate your access to any or all of the user communication services at any time without notice for any reason whatsoever and to disclose any information as necessary to satisfy any applicable laws.
Cancellation and Refund Policies
By creating an account on Yana Network, members agree to the user agreement. You may cancel your membership in writing by e-mail to [email protected]. Your subscription shall continue until the end of the current subscription period (monthly or annually). Review the full policy for specific programs here.
Changes To the Terms Of Use
We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
Jurisdiction
This agreement between you, the user, and Yana Network Inc., shall be governed by, and interpreted in accordance with, the laws of the province of Alberta and the laws of Canada applicable therein. You hereby consent and submit to the exclusive jurisdiction of the courts of the province of Alberta in any proceeding related to this agreement.
Contact Information
We welcome your questions about the Terms of Use. You can contact us here:
Emily Fraser, [email protected]
25 Cranbrook Cove SE, Calgary, AB, T3M 2S9
Treaty 7 Territory
Thriving Spoonie Pathway Online Course User Agreement
Terms and Conditions - YANA Network Inc. (the “Provider”) agrees to provide you with access to the Thriving Spoonie Pathway (the “Program”) upon the following terms and conditions. By registering for the Program, you (the “Participant” or “You”) agree to be bound by and to abide by the following terms and conditions.
Effective Date - This Agreement shall start upon registration by the Participant in the Program and shall be enforceable between the parties starting on that registration date
Program – The Provider agrees to provide access to all of the Program features as described in the specific Program sales page on the Effective Date. These Program features include:
Video modules
Live zoom calls
Integration exercises (meditations, worksheets, journal prompts)
Peer support community
Lifetime access to the content and call recordings
Limited License – By purchasing the Program, the Participant is granted a single-use, non-exclusive, non-transferable, revocable license to access, view and use the Program. The Participant is granted the right to download, store and print single copies of items comprising the Program. All ownership rights in the intellectual property related to the Program remain with the Provider and the Participant may not use or reproduce any of the content in any manner, without the express written consent of the Provider. Any violation of the copyright or trademark rights of the Provider shall result in immediate termination of access to the Program without refund.
Copyright - The material in the Program is covered by the provisions of the Copyright Act (Canada) and by other applicable laws, policies, regulations and international agreements that address intellectual property rights. Except as granted in the limited license, any use of the Program, including modification, transmission, presentation, distribution, republication, or other exploitation of the Program or of its content, whether in whole or in part, is prohibited without the prior written consent of the Provider.
Program Registration – The Participant agrees to provide true, accurate, current and complete information as prompted by any registration form and to maintain and promptly update the information to ensure it remains true, accurate, current and complete. The Participant is responsible for maintaining the confidentiality of the password and account, and for all activities that occur under your account. In consideration of use of the Website, you agree to maintain and update true, accurate, current and complete Registration Data. If you provide any information that is untrue, inaccurate, not current or incomplete, or if the Provider has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Provider may suspend or terminate Program access without refund. The Provider reserves the right in its sole discretion, to terminate access of the Participant to the Program and the related services or any portion thereof at any time, if the Participant becomes disruptive to the Program or other Program participants, fails to follow the Program guidelines. In the event of a termination of the Program, the Participant shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination.
Fees – The fees for online courses shall be as set out in the Program website and offers from time to time. Prices may be subject to change with 14 days’ notice to the Participant. The fees charged by the Provider shall be subject to all applicable taxes as required by the taxing authorities in the jurisdiction of Provider.
Payment Plan – If the Participant has subscribed to a monthly payment plan, they will be responsible for any fees, including legal fees, incurred by the Provider as a result of recouping payments owing under this Agreement. If any payment is not received on the payment due date, the Participant may be removed from the Program until any outstanding payment is received in full.
Participant Behaviour - It is expected that Participant will be respectful and cooperative towards the Provider and to fellow participants, both during the sessions, as well as in any online, public or private forums included as part of the Program. The Participant also agrees not to make any false, disparaging or derogatory comments or statements in public or private regarding the Provider, the Program, or any related parties. If at any time the Provider determines that Participant is not acting in accordance with these expectations, the Provider may terminate this Agreement without refund and any payments owing towards the Program will immediately become due
Changes to Schedule - The Provider may be required to make changes to the scheduled zoom calls from time to time. In the event of any schedule change, the Provider will provide as much notice as possible to the Participant and the Participant will not be entitled to any refund or any portion of the Fee.
Cancellation - If the Participant provides notice of cancellation, any outstanding payments of the Fee owing under this Agreement will immediately become due and payable to the Provider on or before the Cancellation Date. There is no refund if the Participant cancels or does not participate in the Program.
Money Back Guarantee – The Provider wants you to be satisfied with the purchase of your Program, so they offer a money back guarantee. To be eligible, you must have attended at least 12 zoom calls live, actively participated in the peer support community, and provide proof that you have completed the weekly integration exercises. To claim a full refund under this guarantee, please send an e-mail to [email protected] within 3 days of Program end date. You will be required to provide your e-mail, the name of the Product, the date of purchase, the payment method and the name and e-mail address of the Participant and purchaser. The refund will be processed within 30 business days by the Provider via the original payment method.
Passwords - Any passwords and user IDs used for the Program are for the Participant’s individual use only. The Participant is responsible for the security of their password and user ID (if any), and is responsible for all activities that occur under their user ID and password. The Participant agrees to notify the Provider immediately of any unauthorized use of their password or account or any other breach of security. The Provider will be entitled to monitor passwords and user IDs and, at its discretion, require Providers to change passwords. The Participant further agrees that the Provider will not be responsible for the unauthorized use of a Participant profile by any other person and is under no obligation to confirm the actual identity of any password or user ID. The Provider cannot and will not be liable for any loss or damage arising from a Participant’s failure to comply with these provisions.
Credit Card Authorization – By purchasing a Program with a payment plan, the Participant hereby authorizes the Provider to charge their credit card or other payment card automatically for any ongoing payments owing as determined by the provisions of this Agreement.
Privacy – The Provider agrees to protect all personal information collected from the Participant for the purpose of providing the Program in accordance with applicable privacy legislation in the Province of Alberta and if applicable, the jurisdiction of the Participant. The Participant agrees to the collection of use of the personal information in accordance with the Privacy Policy of the Provider for the purpose of delivering and administering the Program. The full privacy policy of the Provider is available here. In addition to receiving applicable Program correspondence via e-mail or other electronic communication, the Participant expressly consents to receive any marketing correspondence from the Provider upon registration in the Program. The Participant may unsubscribe from any such marketing lists without affecting access to the Program.
Legal Disclaimer – Not Professional Advice – The Provider provides the information contained in the Program to the Participant for informational and educational purposes only. The information contained in the Program, including any interactions with instructors or coaches, and participation in any social media groups or chats, and shall not be understood or construed as professional advice. The Participant shall be required to use their own judgment in applying the information provided in the Program to their own personal circumstances and may wish to get additional professional advice where appropriate. If unsure how participation in the Program will affect them, the Participant should discuss individual circumstances with a medical professional before commencing participation in the Program and using any advice, recommendations, information, instruction, or assistance. The Participant shall seek professional medical attention immediately if they experience any adverse health reactions as a result of the Program. Where possible, information in the Program is supported by external research. The Provider does not give any warranty of accuracy, appropriateness, or reliability for third-party content. The Participant shall make their own enquiries into any research reference throughout the Program.
Legal Disclaimer – Technology – The Provider shall not be liable for any losses or damages of any kind related to any websites, course hosting platforms or any other technology used in the delivery of the Program being unavailable or unusable for any reason whatsoever. The Participant hereby agrees that they have the necessary Internet connection and other technology in order to participate fully in the Program.
LIMITATION OF LIABILITY. Subject to applicable law, in no event shall the Provider and its partners, employees, consultants, agents or licensors be liable for damages of any kind including, without limitation, any direct, special, indirect, punitive, incidental or consequential damages including, without limitation, any loss or damages in the nature of or relating to lost business, lost savings, lost data or lost profits arising from your use of, reliance upon, or inability to use the Program, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Provider knew of or ought to have known of the possibility of such damages.
DISCLAIMER OF WARRANTIES. The Program is provided “as is” and “as available”, without warranty or condition of any kind, either express or implied. The Provider expressly disclaims all warranties and conditions, including any statutory or implied warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment or non-infringement in respect to the Program, to the fullest extent permissible under applicable law. While the Provider endeavours to provide content that is correct, accurate and timely, no representations or warranties are made regarding the Program including, without limitation, the Providers provide no representation or warranty that (i) the Program will be accurate, reliable, complete, current, timely or suitable for any particular purpose, (ii) that the operation of the course hosting platform will be uninterrupted or error-free, (iii) that defects or errors in the Program will be corrected, (iv) that the course hosting platform will be free from viruses, malware, worms or other harmful components, and (v) that communications to or from the course hosting platform will be secure and/or not intercepted. You acknowledge and agree that you are using the Program at your own risk and liability.
RELEASE AND INDEMNITY. The Participant hereby agrees to release the Provider and their partners, employees, consultants, agents and licensors from, and in no event shall any or all of the Providers and their partners, employees, consultants, agents or licensors be liable to you or any other person or entity, for any and all liabilities and damages (including any direct, indirect, special, exemplary or consequential damages, including lost profits) whatsoever arising from your use of the Program (including any breach by you thereof), or otherwise relating to this Agreement and you agree that your sole remedy for any claim, loss, damage, costs or expenses is to cease using the Program. The Participant will indemnify and hold harmless the Provider and its partners, employees, consultants, agents or licensors from and against any claims, losses, judgments, damages, costs and expenses (including without limitation, reasonable legal fees) incurred by any of them due to or resulting from your use of the Program or otherwise relating to this Agreement (including any breach by you thereof). The Participant will also indemnify and hold harmless the Provider and their partners, employees, consultants, agents or licensors from and against any claims brought by third parties arising out of your use of the Program or its content.
Governing Law and Jurisdiction. The Program is operated by the Provider within the Province of Alberta, Canada. By accessing or using the Program, the Participant agrees that all matters relating to your access to, or use of the Program and its content shall be governed by the laws of the Province of Alberta, and the federal laws of Canada applicable therein, without regard to conflict of laws principles. The Participant agrees and hereby submits and attorns to the exclusive jurisdiction of the courts of the Province of Alberta, with respect to all matters relating to their access to and use of the Program.
Customer Service Requests – If you have questions or comments or need to provide notice of any kind to the Provider regarding Programs, please e-mail us at [email protected]
Content Release - By participating in the Program, the Participant understands that their oral statements, voice, text, written statements, image and likeness, and any material based upon or derived therefrom (collectively, the “Materials”) will be recorded by various mechanical and electrical means of all descriptions by the Provider and/or videographers or photographers contracted by the Provider. The participant hereby agrees that such content, photographs, recordings, film, and/or video footage are the exclusive property of the Provider. The Participant hereby consents to the use of the Materials in connection with the production of advertising and promotional materials that may be developed to promote the Provider and any related businesses. The Participant understands that they will have no right of approval, no claim to additional compensation or benefit, and shall not hold the Provider, or its partners, and their respective subsidiaries, affiliates, successors, assigns, officers, directors, employees, agents or contractors or anyone who receives permission from either of them, responsible for any liability resulting from the use of the Materials in accordance with the terms hereof, including but not limited to any claims based upon invasion of privacy publicity, false endorsement or defamation. The Participant hereby warrants and represents that they are of the legal age of majority and have the right and legal capacity to make this agreement.
No Solicitation - Our groups and programs are a pitch-free zone where no self promotion is allowed. Unless explicit permission is provided by a group admin, the following are NOT allowed and will result in termination of your program access without refund:
Giving away freebies
Sharing personal links of any kind
Promotion of your offers
Inviting group members to private groups (by DM, post, comment or group invite)
Entire Agreement - This is the entire agreement between the Participant and the Provider relating to your access and use of the Program and the content therein.
TSP Alumni Community User Agreement
Terms and Conditions - YANA Network Inc. (the “Provider”) agrees to provide you with access to the TSP Alumni Community (the “Program”) upon the following terms and conditions. By registering for the Program, you (the “Participant” or “You”) agree to be bound by and to abide by the following terms and conditions.
Effective Date - This Agreement shall start upon registration by the Participant in the Program and shall be enforceable between the parties starting on that registration date
Program – The Provider agrees to provide access to all of the Program features as described in the specific Program sales page on the Effective Date. These Program features include:
Access to TSP connection calls
Access to bonus events throughout the year which can include workshops, social events, energy clearings, guest speakers, solstice ceremonies, etc.
Access to a library of recordings and resources
Access to peer support community
Limited License – By purchasing the Program, the Participant is granted a single-use, non-exclusive, non-transferable, revocable license to access, view and use the Program. The Participant is granted the right to download, store and print single copies of items comprising the Program. All ownership rights in the intellectual property related to the Program remain with the Provider and the Participant may not use or reproduce any of the content in any manner, without the express written consent of the Provider. Any violation of the copyright or trademark rights of the Provider shall result in immediate termination of access to the Program without refund.
Copyright - The material in the Program is covered by the provisions of the Copyright Act (Canada) and by other applicable laws, policies, regulations and international agreements that address intellectual property rights. Except as granted in the limited license, any use of the Program, including modification, transmission, presentation, distribution, republication, or other exploitation of the Program or of its content, whether in whole or in part, is prohibited without the prior written consent of the Provider.
Program Registration – The Participant agrees to provide true, accurate, current and complete information as prompted by any registration form and to maintain and promptly update the information to ensure it remains true, accurate, current and complete. The Participant is responsible for maintaining the confidentiality of the password and account, and for all activities that occur under your account. In consideration of use of the Website, you agree to maintain and update true, accurate, current and complete Registration Data. If you provide any information that is untrue, inaccurate, not current or incomplete, or if the Provider has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Provider may suspend or terminate Program access without refund. The Provider reserves the right in its sole discretion, to terminate access of the Participant to the Program and the related services or any portion thereof at any time, if the Participant becomes disruptive to the Program or other Program participants, fails to follow the Program guidelines. In the event of a termination of the Program, the Participant shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination.
Fees – The fees shall be set out in the Program website. The Participant will maintain the same subscription fee as long as they remain a member in the Program. The fees charged by the Provider shall be subject to all applicable taxes as required by the taxing authorities in the jurisdiction of Provider. If the Participant cancels their membership subscription and later decides to rejoin the Program, there is no guarantee of maintaining the same subscription fee.
Membership Fees and Renewals – If the Participant agrees to the following terms of membership subscription:
Automatic Renewal - Unless cancelled by the Partcipant in accordance with cancellation policy in clause 9, all monthly or annual subscription plans of the Program shall automatically renew at the end of each subscription period.
Subscription Pricing - The Provider agrees not to increase the monthly or annual subscription fees during the subscription period as agreed on the Effective Date.
Cancellation Policy - The participant is responsible for canceling their own subscription should they decide to withdraw from the Program. There is no refund if the Participant forgets to cancel in time or does not participate in the Program.
Refund Policy - Due to the digital nature of the Program, NO refunds will be issued under any circumstances.
Participant Behaviour - It is expected that Participant will be respectful and cooperative towards the Provider and to fellow participants, both during the sessions, as well as in any online, public or private forums included as part of the Program. The Participant also agrees not to make any false, disparaging or derogatory comments or statements in public or private regarding the Provider, the Program, or any related parties. If at any time the Provider determines that Participant is not acting in accordance with these expectations, the Provider may terminate this Agreement without refund and any payments owing towards the Program will immediately become due.
Changes to Schedule - The Provider may be required to make changes to the scheduled zoom calls from time to time. In the event of any schedule change, the Provider will provide as much notice as possible to the Participant and the Participant will not be entitled to any refund or any portion of the Fee.
Passwords - Any passwords and user IDs used for the Program are for the Participant’s individual use only. The Participant is responsible for the security of their password and user ID (if any), and is responsible for all activities that occur under their user ID and password. The Participant agrees to notify the Provider immediately of any unauthorized use of their password or account or any other breach of security. The Provider will be entitled to monitor passwords and user IDs and, at its discretion, require Providers to change passwords. The Participant further agrees that the Provider will not be responsible for the unauthorized use of a Participant profile by any other person and is under no obligation to confirm the actual identity of any password or user ID. The Provider cannot and will not be liable for any loss or damage arising from a Participant’s failure to comply with these provisions.
Credit Card Authorization – By purchasing a Program with a payment plan, the Participant hereby authorizes the Provider to charge their credit card or other payment card automatically for any ongoing payments owing as determined by the provisions of this Agreement.
Privacy – The Provider agrees to protect all personal information collected from the Participant for the purpose of providing the Program in accordance with applicable privacy legislation in the Province of Alberta and if applicable, the jurisdiction of the Participant. The Participant agrees to the collection of use of the personal information in accordance with the Privacy Policy of the Provider for the purpose of delivering and administering the Program. The full privacy policy of the Provider is available here: www.thespooniementor.com/legal. In addition to receiving applicable Program correspondence via e-mail or other electronic communication, the Participant expressly consents to receive any marketing correspondence from the Provider upon registration in the Program. The Participant may unsubscribe from any such marketing lists without affecting access to the Program.
Legal Disclaimer – Not Professional Advice – The Provider provides the information contained in the Program to the Participant for informational and educational purposes only. The information contained in the Program, including any interactions with instructors or coaches, and participation in any social media groups or chats, and shall not be understood or construed as professional advice. The Participant shall be required to use their own judgment in applying the information provided in the Program to their own personal circumstances and may wish to get additional professional advice where appropriate. If unsure how participation in the Program will affect them, the Participant should discuss individual circumstances with a medical professional before commencing participation in the Program and using any advice, recommendations, information, instruction, or assistance. The Participant shall seek professional medical attention immediately if they experience any adverse health reactions as a result of the Program. Where possible, information in the Program is supported by external research. The Provider does not give any warranty of accuracy, appropriateness, or reliability for third-party content. The Participant shall make their own enquiries into any research reference throughout the Program.
Legal Disclaimer – Technology – The Provider shall not be liable for any losses or damages of any kind related to any websites, course hosting platforms or any other technology used in the delivery of the Program being unavailable or unusable for any reason whatsoever. The Participant hereby agrees that they have the necessary Internet connection and other technology in order to participate fully in the Program.
LIMITATION OF LIABILITY. Subject to applicable law, in no event shall the Provider and its partners, employees, consultants, agents or licensors be liable for damages of any kind including, without limitation, any direct, special, indirect, punitive, incidental or consequential damages including, without limitation, any loss or damages in the nature of or relating to lost business, lost savings, lost data or lost profits arising from your use of, reliance upon, or inability to use the Program, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Provider knew of or ought to have known of the possibility of such damages.
DISCLAIMER OF WARRANTIES. The Program is provided “as is” and “as available”, without warranty or condition of any kind, either express or implied. The Provider expressly disclaims all warranties and conditions, including any statutory or implied warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment or non-infringement in respect to the Program, to the fullest extent permissible under applicable law. While the Provider endeavours to provide content that is correct, accurate and timely, no representations or warranties are made regarding the Program including, without limitation, the Providers provide no representation or warranty that (i) the Program will be accurate, reliable, complete, current, timely or suitable for any particular purpose, (ii) that the operation of the course hosting platform will be uninterrupted or error-free, (iii) that defects or errors in the Program will be corrected, (iv) that the course hosting platform will be free from viruses, malware, worms or other harmful components, and (v) that communications to or from the course hosting platform will be secure and/or not intercepted. You acknowledge and agree that you are using the Program at your own risk and liability.
RELEASE AND INDEMNITY. The Participant hereby agrees to release the Provider and their partners, employees, consultants, agents and licensors from, and in no event shall any or all of the Providers and their partners, employees, consultants, agents or licensors be liable to you or any other person or entity, for any and all liabilities and damages (including any direct, indirect, special, exemplary or consequential damages, including lost profits) whatsoever arising from your use of the Program (including any breach by you thereof), or otherwise relating to this Agreement and you agree that your sole remedy for any claim, loss, damage, costs or expenses is to cease using the Program. The Participant will indemnify and hold harmless the Provider and its partners, employees, consultants, agents or licensors from and against any claims, losses, judgments, damages, costs and expenses (including without limitation, reasonable legal fees) incurred by any of them due to or resulting from your use of the Program or otherwise relating to this Agreement (including any breach by you thereof). The Participant will also indemnify and hold harmless the Provider and their partners, employees, consultants, agents or licensors from and against any claims brought by third parties arising out of your use of the Program or its content.
Governing Law and Jurisdiction. The Program is operated by the Provider within the Province of Alberta, Canada. By accessing or using the Program, the Participant agrees that all matters relating to your access to, or use of the Program and its content shall be governed by the laws of the Province of Alberta, and the federal laws of Canada applicable therein, without regard to conflict of laws principles. The Participant agrees and hereby submits and attorns to the exclusive jurisdiction of the courts of the Province of Alberta, with respect to all matters relating to their access to and use of the Program.
Customer Service Requests – If you have questions or comments or need to provide notice of any kind to the Provider regarding Programs, please e-mail us at [email protected]
Content Release - By participating in the Program, the Participant understands that their oral statements, voice, image and likeness, and any material based upon or derived therefrom (collectively, the “Materials”) will be recorded by various mechanical and electrical means of all descriptions by the Provider and/or videographers or photographers contracted by the Provider. The participant hereby agrees that such photographs, recordings, film, and/or video footage are the exclusive property of the Provider. The Participant hereby consents to the use of the Materials in connection with the production of advertising and promotional materials that may be developed to promote the Provider and any related businesses. The Participant understands that they will have no right of approval, no claim to additional compensation or benefit, and shall not hold the Provider, or its partners, and their respective subsidiaries, affiliates, successors, assigns, officers, directors, employees, agents or contractors or anyone who receives permission from either of them, responsible for any liability resulting from the use of the Materials in accordance with the terms hereof, including but not limited to any claims based upon invasion of privacy publicity, false endorsement or defamation. The Participant hereby warrants and represents that they are of the legal age of majority and have the right and legal capacity to make this agreement.
Solicitation - Our groups and programs are a pitch-free zone where no self promotion is allowed. Unless explicit permission is provided by a group admin, the following are NOT allowed and will result in termination of your program access without refund:
Giving away freebies
Sharing personal links of any kind
Promotion of your offers
Inviting group members to private groups (by DM, post, comment or group invite)
Entire Agreement - This is the entire agreement between the Participant and the Provider relating to your access and use of the Program and the content therein.
Earn with Ease Online Course User Agreement
Terms and Conditions - YANA Network Inc. (the “Provider”) agrees to provide you with access to Earn with Ease (the “Program”) upon the following terms and conditions. By registering for the Program, you (the “Participant” or “You”) agree to be bound by and to abide by the following terms and conditions.
Effective Date - This Agreement shall start upon registration by the Participant in the Program and shall be enforceable between the parties starting on that registration date
Program – The Provider agrees to provide access to all of the Program features as described in the specific Program sales page on the Effective Date. These Program features include:
Live support calls twice a month (for 12 months)
Training videos
Integration exercises (workbooks, handouts, checklists, tech tutorials)
Peer support community
Limited License – By purchasing the Program, the Participant is granted a single-use, non-exclusive, non-transferable, revocable license to access, view and use the Program. The Participant is granted the right to download, store and print single copies of items comprising the Program. All ownership rights in the intellectual property related to the Program remain with the Provider and the Participant may not use or reproduce any of the content in any manner, without the express written consent of the Provider. Any violation of the copyright or trademark rights of the Provider shall result in immediate termination of access to the Program without refund.
Copyright - The material in the Program is covered by the provisions of the Copyright Act (Canada) and by other applicable laws, policies, regulations and international agreements that address intellectual property rights. Except as granted in the limited license, any use of the Program, including modification, transmission, presentation, distribution, republication, or other exploitation of the Program or of its content, whether in whole or in part, is prohibited without the prior written consent of the Provider.
Program Registration – The Participant agrees to provide true, accurate, current and complete information as prompted by any registration form and to maintain and promptly update the information to ensure it remains true, accurate, current and complete. The Participant is responsible for maintaining the confidentiality of the password and account, and for all activities that occur under your account. In consideration of use of the Website, you agree to maintain and update true, accurate, current and complete Registration Data. If you provide any information that is untrue, inaccurate, not current or incomplete, or if the Provider has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Provider may suspend or terminate Program access without refund. The Provider reserves the right in its sole discretion, to terminate access of the Participant to the Program and the related services or any portion thereof at any time, if the Participant becomes disruptive to the Program or other Program participants, fails to follow the Program guidelines. In the event of a termination of the Program, the Participant shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination.
Fees – The fees for online courses shall be as set out in the Program website and offers from time to time. Prices may be subject to change with 14 days’ notice to the Participant. The fees charged by the Provider shall be subject to all applicable taxes as required by the taxing authorities in the jurisdiction of Provider.
Payment Plan – If the Participant has subscribed to a monthly payment plan, they will be responsible for any fees, including legal fees, incurred by the Provider as a result of recouping payments owing under this Agreement. If any payment is not received on the payment due date, the Participant may be removed from the Program until any outstanding payment is received in full.
Participant Behaviour - It is expected that Participant will be respectful and cooperative towards the Provider and to fellow participants, both during the sessions, as well as in any online, public or private forums included as part of the Program. The Participant also agrees not to make any false, disparaging or derogatory comments or statements in public or private regarding the Provider, the Program, or any related parties. If at any time the Provider determines that Participant is not acting in accordance with these expectations, the Provider may terminate this Agreement without refund and any payments owing towards the Program will immediately become due.
Changes to Schedule - The Provider may be required to make changes to the scheduled zoom calls from time to time. In the event of any schedule change, the Provider will provide as much notice as possible to the Participant and the Participant will not be entitled to any refund or any portion of the Fee.
Cancellation - If the Participant provides notice of cancellation, any outstanding payments of the Fee owing under this Agreement will immediately become due and payable to the Provider on or before the Cancellation Date. There is no refund if the Participant cancels or does not participate in the Program.
No Refunds- All sales are final, and the Provider does not offer any money-back guarantees for the Program. The Participant recognizes and agrees that they shall not be entitled to a refund under any circumstances.
Earnings Disclaimer- Every effort has been made to accurately represent our program and the educational value it provides. However, there is no guarantee that you will earn any money using the techniques and ideas in these materials. You should not rely on any revenue, sales, or earnings information we present as any kind of promise, guarantee, or expectation of any level of success or earnings. Your results are determined by a number of factors over which we have no control, such as your financial condition, experiences, skills, level of effort, education, and changes within the market.
Passwords - Any passwords and user IDs used for the Program are for the Participant’s individual use only. The Participant is responsible for the security of their password and user ID (if any), and is responsible for all activities that occur under their user ID and password. The Participant agrees to notify the Provider immediately of any unauthorized use of their password or account or any other breach of security. The Provider will be entitled to monitor passwords and user IDs and, at its discretion, require Providers to change passwords. The Participant further agrees that the Provider will not be responsible for the unauthorized use of a Participant profile by any other person and is under no obligation to confirm the actual identity of any password or user ID. The Provider cannot and will not be liable for any loss or damage arising from a Participant’s failure to comply with these provisions.
Credit Card Authorization – By purchasing a Program with a payment plan, the Participant hereby authorizes the Provider to charge their credit card or other payment card automatically for any ongoing payments owing as determined by the provisions of this Agreement.
Privacy – The Provider agrees to protect all personal information collected from the Participant for the purpose of providing the Program in accordance with applicable privacy legislation in the Province of Alberta and if applicable, the jurisdiction of the Participant. The Participant agrees to the collection of use of the personal information in accordance with the Privacy Policy of the Provider for the purpose of delivering and administering the Program. The full privacy policy of the Provider is available here. In addition to receiving applicable Program correspondence via e-mail or other electronic communication, the Participant expressly consents to receive any marketing correspondence from the Provider upon registration in the Program. The Participant may unsubscribe from any such marketing lists without affecting access to the Program.
Legal Disclaimer – Not Professional Advice – The Provider provides the information contained in the Program to the Participant for informational and educational purposes only. The information contained in the Program, including any interactions with instructors or coaches, and participation in any social media groups or chats, and shall not be understood or construed as professional advice. The Participant shall be required to use their own judgment in applying the information provided in the Program to their own personal circumstances and may wish to get additional professional advice where appropriate.
Legal Disclaimer – Technology – The Provider shall not be liable for any losses or damages of any kind related to any websites, course hosting platforms or any other technology used in the delivery of the Program being unavailable or unusable for any reason whatsoever. The Participant hereby agrees that they have the necessary Internet connection and other technology in order to participate fully in the Program.
LIMITATION OF LIABILITY. Subject to applicable law, in no event shall the Provider and its partners, employees, consultants, agents or licensors be liable for damages of any kind including, without limitation, any direct, special, indirect, punitive, incidental or consequential damages including, without limitation, any loss or damages in the nature of or relating to lost business, lost savings, lost data or lost profits arising from your use of, reliance upon, or inability to use the Program, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Provider knew of or ought to have known of the possibility of such damages.
DISCLAIMER OF WARRANTIES. The Program is provided “as is” and “as available”, without warranty or condition of any kind, either express or implied. The Provider expressly disclaims all warranties and conditions, including any statutory or implied warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment or non-infringement in respect to the Program, to the fullest extent permissible under applicable law. While the Provider endeavours to provide content that is correct, accurate and timely, no representations or warranties are made regarding the Program including, without limitation, the Providers provide no representation or warranty that (i) the Program will be accurate, reliable, complete, current, timely or suitable for any particular purpose, (ii) that the operation of the course hosting platform will be uninterrupted or error-free, (iii) that defects or errors in the Program will be corrected, (iv) that the course hosting platform will be free from viruses, malware, worms or other harmful components, and (v) that communications to or from the course hosting platform will be secure and/or not intercepted. You acknowledge and agree that you are using the Program at your own risk and liability.
RELEASE AND INDEMNITY. The Participant hereby agrees to release the Provider and their partners, employees, consultants, agents and licensors from, and in no event shall any or all of the Providers and their partners, employees, consultants, agents or licensors be liable to you or any other person or entity, for any and all liabilities and damages (including any direct, indirect, special, exemplary or consequential damages, including lost profits) whatsoever arising from your use of the Program (including any breach by you thereof), or otherwise relating to this Agreement and you agree that your sole remedy for any claim, loss, damage, costs or expenses is to cease using the Program. The Participant will indemnify and hold harmless the Provider and its partners, employees, consultants, agents or licensors from and against any claims, losses, judgments, damages, costs and expenses (including without limitation, reasonable legal fees) incurred by any of them due to or resulting from your use of the Program or otherwise relating to this Agreement (including any breach by you thereof). The Participant will also indemnify and hold harmless the Provider and their partners, employees, consultants, agents or licensors from and against any claims brought by third parties arising out of your use of the Program or its content.
Governing Law and Jurisdiction. The Program is operated by the Provider within the Province of Alberta, Canada. By accessing or using the Program, the Participant agrees that all matters relating to your access to, or use of the Program and its content shall be governed by the laws of the Province of Alberta, and the federal laws of Canada applicable therein, without regard to conflict of laws principles. The Participant agrees and hereby submits and attorns to the exclusive jurisdiction of the courts of the Province of Alberta, with respect to all matters relating to their access to and use of the Program.
Customer Service Requests – If you have questions or comments or need to provide notice of any kind to the Provider regarding Programs including cancellations or refunds of your Program fees, please e-mail us at [email protected]
Content Release - By participating in the Program, the Participant understands that their oral statements, voice, text, written statements, image and likeness, and any material based upon or derived therefrom (collectively, the “Materials”) will be recorded by various mechanical and electrical means of all descriptions by the Provider and/or videographers or photographers contracted by the Provider. The participant hereby agrees that such content, photographs, recordings, film, and/or video footage are the exclusive property of the Provider. The Participant hereby consents to the use of the Materials in connection with the production of advertising and promotional materials that may be developed to promote the Provider and any related businesses. The Participant understands that they will have no right of approval, no claim to additional compensation or benefit, and shall not hold the Provider, or its partners, and their respective subsidiaries, affiliates, successors, assigns, officers, directors, employees, agents or contractors or anyone who receives permission from either of them, responsible for any liability resulting from the use of the Materials in accordance with the terms hereof, including but not limited to any claims based upon invasion of privacy publicity, false endorsement or defamation. The Participant hereby warrants and represents that they are of the legal age of majority and have the right and legal capacity to make this agreement
Solicitation - Our groups and programs are a pitch-free zone where no self promotion is allowed. Unless explicit permission is provided by a group admin, the following are NOT allowed and will result in termination of your program access without refund:
Giving away freebies
Sharing personal links of any kind
Promotion of your offers
Inviting group members to private groups (by DM, post, comment or group invite)
Entire Agreement - This is the entire agreement between the Participant and the Provider relating to your access and use of the Program and the content therein.